Computer Security Innovation and Technology
Computer Security Innovation and Technology
Millennium Technologies (MT) is an emerging Veteran Owned - Minority Business Enterprise (MBE) led by Chairman Jimmy Whitehead, CFO Dave Hanlon, Sr. Advisors Brig. General Velma Von Richardson, U.S. Army (Ret.), Rear Admiral Anthony Watson, U.S. Navy (Ret.), Ambassador Sig Rogich, and Al Luciani, Esq., headquartered in Atlantic City, New
Millennium Technologies (MT) is an emerging Veteran Owned - Minority Business Enterprise (MBE) led by Chairman Jimmy Whitehead, CFO Dave Hanlon, Sr. Advisors Brig. General Velma Von Richardson, U.S. Army (Ret.), Rear Admiral Anthony Watson, U.S. Navy (Ret.), Ambassador Sig Rogich, and Al Luciani, Esq., headquartered in Atlantic City, New Jersey
After managing Baltimore City Government and Public Safety Office telecommunications systems for over 20 years, Millennium Technologies (MT) determined two years ago to redirect its mission toward the cyber/data call center/information technology industry sector with a focus on creating related economic opportunities serving all populations but especially ensuring services to minority, economically disadvantaged, elderly, undereducated, returning citizen, First Nation and rural populations. MT simultaneously decided to relocate its headquarters to Atlantic City.
Leadership within MT recognized that the company needed to broaden its horizon in order to stay competitive in business and with the tech space. MT fostered relationships with both the private and public sectors, as well as over time relationships with other companies and government entities developed. This allowed MT to become an Autho
Leadership within MT recognized that the company needed to broaden its horizon in order to stay competitive in business and with the tech space. MT fostered relationships with both the private and public sectors, as well as over time relationships with other companies and government entities developed. This allowed MT to become an Authorized Retailer for DELL Technologies, and helped create the Atlantic City RX5 PHOENIX Data Call Center in Atlantic City, NJ.
Millennium Technologies Envision Relief Services™ (ERS) focuses on humanitarian responses which provides emergency call center resources and support to communities toward resilient emergency prepared, respond, and recovery objectives. ERC’S core program focusing particularly on increasing emergency data call center workforce training of, and creation of jobs for New Jersey disadvantaged minority, and veteran populations.
Utilizing state of the art data driven call center technologies, and John Hopkins Contact Tracking Certified call center agents, ERS’s platform enables inbound and outbound interactions through a secure, cloud-based, omnichannel engine. The feature rich platform offers everything from AI and Automation to Workforce Optimization, consolidating the client journey into one place. Our clients see vast improvements in customer satisfaction rankings, reduced costs per interaction and can efficiently meet demanding SLAs with increased visibility and insightful reporting.
For mobility ERS features has been purpose built for the modern smartphone user, enabling our client to successfully deploy IVR, Forms, Surveys into a visually optimized app-like engagement. Outbound and Inbound SMS communication enables our ERS clients to proactively seamlessly deliver emergency response notifications and enable our customers to use text as a support channel.
ERS control the conversation website forms - Converts more website visitors into data records with bespoke designed forms that are simple to set up and fill out. Apply pre-set or custom business rules to build dynamic forms that respond based on user input. Conditional formatting and validation allow end-users to see only the fields they need to fill out, ensuring the right information is collected the first time around.
Whether you have a single office, or you need to connect multiple remote locations, satellite service from Millennium Technologies is fast, secure, and the reliable connection you need to access your critical applications like VoIP, VPN, and other internet-based services. Getting high-speed business internet access with the satellite has never been easier. With a variety of carriers for you to choose from, you can rest assured that we have a custom solution to fit your specific business needs.
Ultimately the RX5 PHOENIX COVID-19 DATA PROJECT (PHOENIX) was created to help limit the transmission of COVID-19 in addition to providing PHOENIX rapid screen testing to resident and provide emergency personal protective equipment (PPE) beginning with:
Designated as Federal EnVision Center, provides our Atlantic City an invaluable official partnership with every federal government agency.
The RX5 Cyber EnVision Center will provide "future workforce" training programs which Veterans, GED, and high school graduates can qualify for rewarding career jobs.
U.S. Navy Veteran Owned and Operated, with a commitment to support hire Veterans FIRST initiatives
Working together with the Casino Reinvestment Development Authority (CRDA) commitment to diversity, Millennium Technologies will repurpose and reuse the former Golden Nugget Casino Garage Executive office to create 300+ new contact tracing call center jobs.
3401 Pacific Avenue, Atlantic City, New Jersey 08401, United States
09:00 am – 05:00 pm
Monday - Friday: 9am - 5pm
Saturday - Sunday: Closed
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